banking ala USA

I went to the bank to deposit a check this afternoon. I am the only one in line, with 3 people behind the glass, busy busy busy, doing God knows what. One lady at the window on her cellphone talking away, phone attached to her ear, like she was by herself, and like someone on the other end was actually listening. Was there someone listening?

So I wait. The other two tellers don't look up, don't acknowledge, they are busy. Why would you put their "office" in front of the customers, to piss them off by not having served? It works. So I wait. That one customer is on page 89365767 of her conversation, the battery of her phone must be getting warm against her ear. My arm is getting tired holding my helmet. I am shifting my weight from one leg to the other and scanning the perimeter for an opening that never comes. It appears that only one teller who sits in the fishbowl of customer service is actually servicing customers, one who had to order a complicated service and happen to have 294657346t5 episodes of BS to share on the phone while waiting. Good thing I am the only other customer with a single deposit to make.

Then the talking machine is finished (banking, not talking) and I go up to the same teller who apologizes for my wait. I say no problem and give her my deposit. At my bank, they are still stuck on paper deposit slips, why? I have no clue. There were none in the lobby for me to pick up so I wait for the teller to fill one out for me. Here comes the story, play attention. While I wait, I glance around (ok, maybe I scope the perimeter) and see her plastic 3 level paper tray that is holding the different transaction documents, one of which is deposits (the middle tier). They are all facing up and I am studying the top one, name, bank account number, amount, all details of Becky's deposit from that day. And I study. And I wonder. Does she (the teller) see me looking at her paperwork, does she put it in the window because it's handy for her, does she realize what she's doing? So I tell her after we finish: "I am wondering...can I make an observation?" "Sure." "I would not like my deposit slip displayed in your window for everyone to see in that tray - they are all perfectly visible and readable and I just read that one with personal and bank information" Blank stare.."OK" she says..."OK?" I say "OK" she says again...

WHAT THA (*&^)*??????????? OOOOOOOKKKKKKKKKKKKK??
and she looks at me... Like, ok, aaaaaaaaand? go away. I heard you.
And I do. Go away. And I am going to call the center tomorrow and tell them about this. She didn't move her tray away, didn't turn the papers down. All I got was an OK. But is it really? And we wonder.. should you pay x amount of dollars per month for personal identity theft protection or should people use their brains and do their work with integrity. Is that too much to ask? I have been told that my standards (both to myself and to others) are just too high. Maybe I should relax...Let you read a little too. ta-ta